Refund policy

Last updated: November 13, 2026

Money-back guarantee

If a Weyland product is not right for you, email service@getweyland.com within 60 days of shipment with your order number, and we will send return instructions. Return the bottle, opened or unopened, and we will refund the price you paid for one bottle of that product. For a pack of several bottles, that price is the pack price divided by the number of bottles in it.

• One refund per product per customer. Orders that share a name, email address, shipping address or payment method count as one customer.
• Shipping charges, including the cost of the return, are not refunded.
• The guarantee covers orders placed on getweyland.com. Orders from Amazon or another retailer follow that seller's policy.

We may decline a request that does not meet these terms. Refunds go to the original payment method.

Other returns

We do not accept other returns, except a product that is not as described, which you may return unused for a refund. Email us first and we will send return instructions.

Orders that do not arrive

An order that does not arrive because of our error is re-shipped at no charge. An order that does not arrive because of a customer error, such as a wrong address, is re-shipped at the customer's expense.

These terms apply to orders placed on or after the date above. An earlier order is governed by the policy in effect when it was placed.